Reviews
State Farm® Agent Marcus Brown
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Janina Velasquez
November 5, 2026
"I have been with this State Farm Office for over 50 years for both our autos and home. Recently I needed help understanding what was happening with my insurance. Geraldine was super helpful. I felt she went above and beyond and even helped me reduce one of my premiums. As a senior citizen on a fixed income, I need all the help I can get to keep costs down. I felt a personal touch that is rare these days. Thank you State Farm for being there!!"
"Janina, 50 years of loyalty is something we never take for granted! We’re so glad Geraldine could help you find some savings on your premium while continuing to provide the support you deserve. Thank you for keeping us by your side for all these years—we’re grateful to be part of your insurance journey!"
Paisley Mares
October 26, 2026
"Nothing but high praise for this office and specifically my new insurance rep Cesar Varela! I have an unconventional vehicle (a converted school bus turned motorhome) that was getting denied by all the usual online / call center insurance portals. Cesar put in the time and work to not only help me get properly insured but to secure an excellent rate. Affordable, personable, communicative, and easy to work with. Definitely recommend Cesar for all your insurance needs."
"Hi Paisley,
Thank you for sharing your experience with Cesar and our office! We're thrilled to hear that Cesar was able to assist with your unique insurance needs for your converted school bus motorhome. Your recommendation means a lot to us, and we're here whenever you need assistance in the future.
"
irpatw
October 19, 2026
"I had the easiest time getting an insurance quote from Cesar at this office. He is kind, polite, and extremely pleasant to talk to and makes things smooth and uncomplicated while handling my account. Says great things about how they train their staff at this office. Stoked to have them as my Agents"
"Irpatw, thanks for the shoutout to Cesar! It's fantastic to hear that he made the process smooth and uncomplicated for you. We're thrilled to have you with us and look forward to continuing to support your insurance needs. "
Nicholas Donikian
October 16, 2026
"My experience with Geraldine as well as Cesar was exceptional they were both extremely helpful and professional."
"Thank you, Nicholas! It's wonderful to hear that Geraldine and Cesar provided you with exceptional service. We appreciate your feedback and look forward to assisting you with any future insurance needs."
Earnest Johnson
October 14, 2026
"Great customer service"
"Hi Earnest, thank you so much for taking the time to highlight our exceptional customer service! We truly appreciate your recognition and support."
Sarah Williams
October 14, 2026
"Spoke to agent Caesar, and I must say that his tone was so pleasant and professional. I am a senior and I really appreciate his patience and kindness,"
Kashla Perez
October 10, 2026
"Cesar has been incredibly helpful. He’s gone above and beyond making this a wonderful experience."
"It's fantastic to hear that Cesar has been so helpful and has made your experience with our agency a great one. We appreciate your trust in us for your insurance needs. Thanks so much, Kashla!"
Tiffany Jean Poremba
September 25, 2026
"Cesar & Emily were fantastic and the coverage was much better than I had before."
"Tiffany Jean, we're glad you shared! It's great to hear that Cesar and Emily were able to provide you with better coverage. We appreciate your trust in our agency and look forward to assisting you in the future."
Sara Talkhooncheh
September 17, 2026
"Super responsive and very thorough when helping with coverage. I have switched over all my insurance needs here over the years."
"Hi Sara, thank you for trusting us with all your insurance needs over the years! Our team is committed to being responsive and thorough, and it's great to hear that you've experienced this firsthand. We look forward to continuing to support you with your coverage."
César Castañeda
September 11, 2026
"I moved from another Auto Insurance Co. And I talked to Cesar from State Farm, great deal and an outstanding customer service."
"César, it's fantastic to hear that Cesar provided you with an outstanding deal and customer service. We're grateful for your trust in our agency and look forward to continuing to serve your auto insurance needs."
Jay
August 26, 2026
"Ceasar is the Best. Knowledgeable, Professional, and quick to respond. Thank you"
"Jay, it means a lot to hear that Ceasar made such a positive impression! His knowledge and professionalism clearly came through, and we’re glad his responsiveness helped make your experience a smooth one. Thanks for taking the time to share your kind words!"
Alma Garcia
August 18, 2026
"Cesar Valera was an awesome help with getting me quick and easy instructions to get started with my first time getting insurance"
"Alma, thanks for sharing your experience! Starting your first insurance policy can come with a lot of questions, so it’s great to hear Cesar Valera made everything easy to understand. We’re always here if you need anything along the way!"
Udoka Nwabunwanne
August 18, 2026
"Excellent customer service ever 👏"
"Udoka, thanks for sharing your experience with us! We're delighted to hear that you found our customer service excellent. If you ever need assistance with your insurance coverage, feel free to reach out to our team."
Lucia k
August 13, 2026
"Cesar helped me a lot, nice talking to him. And hope him can keep timely and good quality services."
"Lucia, thanks for taking a moment to share your feedback! We're glad to hear that Cesar was able to assist you and that you enjoyed your conversation with him. Our team is committed to providing timely and high-quality service, and we appreciate your support. If you ever need assistance with your insurance needs, feel free to reach out."
Deysi Hernandez
August 3, 2026
"Thank you so much Cesar Varela was very helpful !"
"Deysi, we love hearing how Cesar Varela was able to make your insurance experience a positive one! His dedication to helping customers and providing reliable support is exactly what we’re proud of. We’re grateful you chose our agency and look forward to continuing to be here for any future questions or needs."
Marsha Bailey
July 29, 2026
"My insurance advisor was very helpful and understanding. Cesar Varela"
"Marsha, we're so happy to hear that Cesar Varela was helpful and understanding in assisting with your insurance needs! If you have any more questions or need further assistance, please don’t hesitate to reach out to our team. We're here for you!"
M Cregan
July 18, 2026
"Recently, my daughter relocated to California. With insurance laws being different in each state, I cannot stress enough the importance of a qualified agent with a firm understanding of state and local laws. Geraldine from Marcus's office was professional, personable, and most importantly, knowledgeable. The transfer of insurance from one agent to the next was seamless, stress-free, and painless. If you are searching for the type of customer service that has become a footnote in corporate America, look no further than Marcus Brown's State Farm office."
Timurhan Kılıç
July 13, 2026
"Amazing work , better price"
"Timurhan, your kind words mean a lot to our team! We’re happy to hear you had such a positive experience and found our pricing competitive. Thank you for taking the time to share your feedback."
Julio Canas
July 2, 2026
"So Cesar, randomly called me two days prior to my insurance expiring on a new vehicle I have purchase; an honestly I was stressing because everyone is had contacted was quoting me between $300 and $500 cause I had been involved in an accident that I wasn't at fault in, but yall know how shady some insurances can be. He got me covered for $200 a month of a 2026 vehicle. He fixed the heart break of having to return this vehicle cause then the total expenses would not fit in my car budget. He was very honest and straight forward, and didn't charge me a down payment like other insurance companies did. Now what ever I'm saving i can use towards car note. Thanks cesar!"
"Julio, thank you very much for your kind feedback. We are truly happy that we were able to take care of everything for you and ensure that it was a smooth and enjoyable experience. Your satisfaction means a lot to us, and we genuinely appreciate you!"
Temo Chumburidze
June 27, 2026
"Great service!"
"Fantastic! Nothing makes us happier than hearing success stories like yours. Thank you for being such a wonderful customer – we genuinely value your trust.
"
Jae flores
June 25, 2026
"Idk how to start to say thanks to Cesar for helping me out switch to state farm without it being a hassle and for helping me out when I had questions the moment I got rear ended literally "like a good neighbor " he was there and answered my call 😄
Would recommend him and this agency to anyone thats trying to make a change and another thing my rates were what wanted and needed"
"Your detailed review is an immense help to us and to future customers who may be considering our services. We are absolutely thrilled to hear that our unwavering commitment to quality truly shone through in your experience with us!"
jesus Rodriguez
June 25, 2026
"Working with Insurance agent Cesar Varela was amazing! He provided all the information I needed to make a decision. He was not pushy. We did the whole process within minutes. I was able to continue with my work day. He was very efficient and answered all my questions. Totally recommend working with him. Thanks"
"Thank you so much for your kind words, Jesus! We truly appreciate you taking the time to share your experience, and we’re so glad we could help. If you ever need anything, don’t hesitate to reach out!
"
Evelyne “Evie” Figueroa
June 17, 2026
"Geraldine and Cesar … the whole team is excellent. Highly recommended. I will NEVER!! Be apart from this awesome team. I had a misunderstanding in my behalf and they took care of it. A lot went in to it to resolve my mistake and the Team of Ms . Geraldine took care of. No stress no anxiety!!
Thank you!"
"Thank you for your kind words and recommendation. We're glad Geraldine, Cesar, and the team could resolve the misunderstanding and make the process stress-free for you. We appreciate your trust and look forward to continuing to serve you!"
Sonia Valle
June 10, 2026
"Thank you Geraldine for your outstanding service!"
"Thank you, Sonia, for acknowledging Geraldine's outstanding service! We're glad to have her on our team and appreciate your feedback. If you need any further assistance, feel free to reach out."
Andrew Lopez
June 10, 2026
"Thank you so much Geraldine! Being able to talk a real person made a huge difference!"
"Thank you, Andrew! We're glad to hear that Geraldine was able to make a difference by providing personal assistance. We appreciate your feedback and your trust in us."