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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bradley Lane

Bradley Lane

April 15, 2026

5  out of  5
rating by Bradley Lane
"Marcus and his team-- especially Geraldine-- made it so easy for me to move my policies over from IL to CA. They have helped my cross-country move go so much easier and put my mind at ease as I'm getting set up in a new place! It makes me so happy to be a State Farm customer!"
We responded:
"Thank you, Bradley, for sharing your experience! We're glad to hear that we could assist with your move from IL to CA and make the transition smoother. Welcome to your new home, and we're happy to have you with State Farm!"
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John S

April 14, 2026

5  out of  5
rating by John S
"Our family has been with State Farm for over 20 years and we love the company and the Marcus Brown group. In particular, we are extremely thankful for Geraldine who is always there to assist us. She is knowledgeable, efficient, kind, pleasant and a credit to the State Farm team. In a world where there are many options and constant offers for lower rates, it's the superior service and people like Geraldine that keep us loyal."
We responded:
"Thank you, John, for your thoughtful review and for being with us for over 20 years. We're grateful for your loyalty and are delighted to hear that Geraldine has been such a valuable resource for your family. Your support means a lot to us."
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Keith Luczywo

March 16, 2026

5  out of  5
rating by Keith Luczywo
"My family and I have been customers of Marcus Brown and State Farm for many years. Throughout those years we have been consistently supported by his amazing office manager Geraldine Munoz for all of our ever shifting and growing needs. The response time has been excellent and all information and questions we have had have been answered quickly with the detail we have needed to make informed decisions. I highly recommend this office and team for your insurance needs here in the Los Angeles area!"
We responded:
"Thank you, Keith, for your thoughtful review and for being a loyal customer over the years. We're glad to hear that Geraldine and our team have been able to support your family's needs with timely and detailed responses. Your recommendation means a lot to us. "
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Richard Velazquez

March 11, 2026

5  out of  5
rating by Richard Velazquez
"Great customer service. Geraldine has been a huge help to us over the last few years. She’s always responsive, knowledgeable, and makes everything easy to understand. Really appreciate her support!"
We responded:
"Thank you, Richard, for your kind words about our customer service. We're glad to hear that Geraldine has been such a valuable resource for you over the years. Your support means a lot to us!"
Profile photo of Kacy H

Kacy H

March 5, 2026

5  out of  5
rating by Kacy H
"Cesar Varela helped my dad get car insurance today. He was very patient, listened carefully to our needs, and found the perfect plan for us. Highly recommend him if you’re looking for any type of insurance! ⭐"
We responded:
"Thank you, Kacy, for sharing your experience! We're glad to hear that Cesar was able to assist your dad with finding the right car insurance plan. Your recommendation means a lot to us. "
Profile photo of Joy Pong

Joy Pong

January 16, 2026

5  out of  5
rating by Joy Pong
"Such great service! I’ve been with them for a long time and they are always courteous and nice. Always ready to help."
We responded:
"Thank you, Joy, for your kind words and for being a loyal customer. We're glad to hear that our team has consistently provided courteous and helpful service. Your support means a lot to us. "
Profile photo of Wendy Cifuentes

Wendy Cifuentes

January 15, 2026

5  out of  5
rating by Wendy Cifuentes
"I absolutely love Geraldine always goes above and beyond for me and my Spanish speaking dad. We have been with Marcus Brown for more than 8+ Years and we I’m a very satisfied with my services. Thank you guys !"
We responded:
"Thank you, Wendy, for your kind words! We're grateful for your loyalty over the past 8+ years and are glad to hear that Geraldine has been so helpful to you and your dad. We appreciate your support! "
Profile photo of Tanya Bowen

Tanya Bowen

January 15, 2026

4  out of  5
rating by Tanya Bowen
"I appreciate State Farm and they always come through for me and my family in a timely manner."
We responded:
"Thank you, Tanya, for sharing your experience with us. We're glad to hear that our team has been able to support you and your family promptly. Your feedback is valuable, and we look forward to continuing to serve you."
Profile photo of R Car

R Car

January 8, 2026

5  out of  5
rating by R Car
"Excelente trabajo, muchas gracias por todo Geraldine Muñoz"
We responded:
"Gracias por tu comentario, R Car. Nos alegra saber que Geraldine Muñoz pudo asistirte de manera excelente. Estamos aquí para ayudarte siempre que lo necesites."
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Hiromi

December 8, 2025

5  out of  5
rating by Hiromi
"Geraldine Munoz and her team always friendly, knowledgeable and very helpful and extremely quick to respond. That is why we have been with State Farm for many years. Outstanding service and follow through. Keep up the good work team! Thank you!"
We responded:
"Thank you, Hiromi, for your kind words about Geraldine Munoz and her team. We're grateful for your continued trust in us over the years and are committed to maintaining the outstanding service you appreciate. Your support means a lot to us!"
Profile photo of Shandra McThomas

Shandra McThomas

December 5, 2025

5  out of  5
rating by Shandra McThomas
"Marcus Brown and his team at State Farm have been excellent to work with. I moved from Washington State to California, and they made the transition seamless. They were able to transfer all of my policies with no lapse in coverage. Calling the office is always easy—someone friendly and helpful always answers. Recently, I needed to make changes to a few of my policies, and the office staff went above and beyond to ensure everything was handled smoothly. Their professionalism, efficiency, and genuine care truly stand out. I highly recommend Marcus Brown and his team!"
We responded:
"Thank you, Shandra, for sharing your experience with us! We're glad to hear that our team could assist with your move and policy changes smoothly. Your recommendation means a lot to us."
Profile photo of josh perez

josh perez

December 4, 2025

5  out of  5
rating by josh perez
"Great customer service!!! Super knowledgeable and friendly:)"
We responded:
"Thank you, Josh, for your kind words! We're glad to hear that you found our team knowledgeable and friendly. Your feedback means a lot to us. "
Profile photo of Demian Maia

Demian Maia

November 26, 2025

5  out of  5
rating by Demian Maia
"Spoke with Geraldine about my bill and also had a few questions about my policy. She was very helpful answering my questions and explaining my bill."
We responded:
"Thank you, Demian, for your feedback. We're glad to hear that Geraldine was able to assist you with your questions and billing. If you need anything else, feel free to reach out."
Profile photo of Angie E

Angie E

November 26, 2025

5  out of  5
rating by Angie E
"Geraldine was very thorough and clearly explained the best coverage options based on my needs. Great service!"
We responded:
"Thank you, Angie, for your feedback! We're glad to hear that Geraldine was able to provide you with clear and thorough service. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Yesss M

Yesss M

November 26, 2025

5  out of  5
rating by Yesss M
"Had the opportunity to talk to the representative Geraldine and she provided exceptional service. I was very pleased with how attentive and how effective she was with solving my issue. Highly recommend this location."
We responded:
"Thank you, Yesss M, for your kind words about your experience with Geraldine. We're glad to hear she was attentive and effective in addressing your needs. We appreciate your recommendation and look forward to serving you again. Take care!"
Profile photo of Kristell Villacorta

Kristell Villacorta

November 26, 2025

5  out of  5
rating by Kristell Villacorta
"They were super helpful and patient with my questions."
We responded:
"Thank you, Kristell, for your kind words and for taking the time to leave a review. We're glad to hear that our team was able to assist you effectively. If you have any more questions, feel free to reach out anytime."
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Maria Sechrest

November 24, 2025

1  out of  5
rating by Maria Sechrest
"This office never returns calls or emails. I have been a customer for over 30 years. They also never answer phones and basically don't care about doing business or helping customers. I would not recommend them at all."
Profile photo of Adan Torres

Adan Torres

October 7, 2025

5  out of  5
rating by Adan Torres
"Awesome experience with Rosario! She is the best in the business. Can’t imagine going to anybody else. She’s gonna get you right."
We responded:
"Thank you, Adan, for your kind words about your experience with Rosario. We're glad to hear she provided you with such great service. We look forward to continuing to meet your insurance needs. Take care!"
Profile photo of MsAlphaOmega Cyan Clark

MsAlphaOmega Cyan Clark

October 1, 2025

5  out of  5
rating by MsAlphaOmega Cyan Clark
"I’d like tho Thank Mrs Rosario.Torres for Assisting Me in getting the Coverage I Need, she is a Life Saver"
We responded:
"Thank you for your kind words about Mrs. Rosario Torres. We're glad she could assist you in finding the right coverage. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of catalina Peraza

catalina Peraza

September 8, 2025

5  out of  5
rating by catalina Peraza
"My experience with Marcus Brown State Farm insurance office has been extremely excellent. The agents are always willing to help and go above and beyond to get you through any issues. I love being a part of this company. #helpingoutstandingly"
We responded:
"Thank you, Catalina, for your kind words and for being a valued part of our community. We're glad to hear that our team has been able to assist you effectively. Your support means a lot to us."
Profile photo of Ryaan Toonz

Ryaan Toonz

August 20, 2025

5  out of  5
rating by Ryaan Toonz
"Great experience with Rosario!!"
We responded:
"Your trust and support mean everything to us! We love what we do, and we’re so glad we could help make your insurance experience a great one! "
Profile photo of Janet Ramirez

Janet Ramirez

August 18, 2025

5  out of  5
rating by Janet Ramirez
"I just switched over to State Farm and got a great quote. Rosario was amazing and very helpful. She has great customer service skills. Will totally recommend. I’m so happy to be saving a lot on my car insurance"
We responded:
"Thank you, Janet, for your fantastic review! We're glad to hear that Rosario provided you with such helpful service and that you're happy with your savings. Your recommendation means a lot to us."
Profile photo of Axel Alanis

Axel Alanis

August 18, 2025

5  out of  5
rating by Axel Alanis
"You guys should ask for Mrs. Rosario best one there!!!"
We responded:
"Thanks for the great feedback, Axel! We're glad to hear Mrs. Rosario made a positive impression. If you need anything else, feel free to reach out."
Profile photo of Martha Galarreta

Martha Galarreta

July 6, 2025

5  out of  5
rating by Martha Galarreta
"I recently moved out of state and Marcus’s team helped transfer my insurance and I didn’t lose my discounts. I appreciate them helping me in this transition."
We responded:
"Thank you, Martha, for your feedback! We're glad our team could assist with your insurance transfer and maintain your discounts during your move. If you need any further assistance, feel free to reach out."
Profile photo of Mia Jauregui

Mia Jauregui

June 26, 2025

5  out of  5
rating by Mia Jauregui
"Being under 25 and driving a new car is no joke. I’m so glad the Brown Agency helped me get an affordable rate without compromising coverage and I even qualified for a Good Student Discount!"
We responded:
"Thank you, Mia, for your review! It's great to hear that we could help you find an affordable rate and that you qualified for the Good Student Discount. If you have any more questions or need assistance, feel free to reach out."