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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Evelyne “Evie” Figueroa

Evelyne “Evie” Figueroa

June 17, 2026

5  out of  5
rating by Evelyne “Evie” Figueroa
"Geraldine and Cesar … the whole team is excellent. Highly recommended. I will NEVER!! Be apart from this awesome team. I had a misunderstanding in my behalf and they took care of it. A lot went in to it to resolve my mistake and the Team of Ms . Geraldine took care of. No stress no anxiety!!
Thank you!"
We responded:
"Thank you for your kind words and recommendation. We're glad Geraldine, Cesar, and the team could resolve the misunderstanding and make the process stress-free for you. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Sonia Valle

Sonia Valle

June 10, 2026

5  out of  5
rating by Sonia Valle
"Thank you Geraldine for your outstanding service!"
We responded:
"Thank you, Sonia, for acknowledging Geraldine's outstanding service! We're glad to have her on our team and appreciate your feedback. If you need any further assistance, feel free to reach out."
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Andrew Lopez

June 10, 2026

5  out of  5
rating by Andrew Lopez
"Thank you so much Geraldine! Being able to talk a real person made a huge difference!"
We responded:
"Thank you, Andrew! We're glad to hear that Geraldine was able to make a difference by providing personal assistance. We appreciate your feedback and your trust in us."
Profile photo of Bruce Melgar

Bruce Melgar

June 10, 2026

5  out of  5
rating by Bruce Melgar
"Thank you so much, Geraldine! Will refer all my friends and family to you!"
We responded:
"Thank you, Bruce! We're grateful for your support and referrals. Geraldine and the team are here whenever you need us."
Profile photo of TATIANA HARRIS

TATIANA HARRIS

June 9, 2026

5  out of  5
rating by TATIANA HARRIS
"My experience with the Marcus Brown State Farm office is consistently great. The customer service team is always friendly, professional, and easy to reach. Setting up my policy was simple, and whenever I’ve had questions, they’ve responded quickly and clearly. I usually work with Geraldine and she is just so attentive and helpful every single time. I’m appreciative of how smooth and hassle-free the entire process is whenever i call. It’s reassuring to know I have reliable coverage and a company that truly values its customers. I would definitely recommend them to anyone looking for dependable auto insurance."
We responded:
"Thank you, Tatiana, for sharing your experience with us. We're glad to hear that Geraldine and the team have been attentive and helpful in making your policy setup and inquiries smooth and hassle-free. Your recommendation means a lot to us, and we're here whenever you need assistance."
Profile photo of Nancy Becerra Iñiguez

Nancy Becerra Iñiguez

June 9, 2026

5  out of  5
rating by Nancy Becerra Iñiguez
"thank you Geraldine 🤍"
We responded:
"Thank you, Nancy, for your kind words and the 5-star rating! We're glad to hear Geraldine was able to assist you. If you need anything else, feel free to reach out."
Profile photo of Mayra Flores

Mayra Flores

June 9, 2026

5  out of  5
rating by Mayra Flores
"Ty Geraldine! Your knowledge and experience is much appreciated! Thank you for making this process simple and easy for my family!"
We responded:
"Thank you, Mayra, for your kind words! We're glad Geraldine could make the process simple and easy for your family. Your feedback means a lot to us!"
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robin mitchell

June 8, 2026

5  out of  5
rating by robin mitchell
"Thank you for your Service. Greatly appreciated!"
We responded:
"Thank you, Robin, for your kind words and the 5-star rating. We're glad to know our service is appreciated. If you need anything else, feel free to reach out."
Profile photo of Justin S

Justin S

May 26, 2026

5  out of  5
rating by Justin S
"I was recently involved in an accident that totaled my car. It was not my fault, but State Farm was able to handle the claim for me and Geraldine walked me through all the steps. She was able to switch over my insurance and got me my new ID cards on the same day. Marcus Brown has a great team and I highly recommend them."
We responded:
"Thank you, Justin, for sharing your experience. I'm glad to hear that Geraldine was able to assist you efficiently with your claim and insurance needs. We appreciate your recommendation and are here to help whenever you need us."
Profile photo of Suzie Alt

Suzie Alt

May 22, 2026

5  out of  5
rating by Suzie Alt
"I have been loyal to this office because of Geraldine, the office manager. She has always been kind, professional and willing to help.💐"
We responded:
"Thank you, Suzie, for your loyalty and for highlighting Geraldine's dedication and professionalism. We're grateful to have her as part of our team and are glad she has made such a positive impact. Your support means a lot to us!"
Profile photo of Kendall Przislicki

Kendall Przislicki

May 18, 2026

5  out of  5
rating by Kendall Przislicki
"Had the pleasure of working with Cesar Varela while looking for auto insurance for a new car I just bought. He was extremely professional and communicated well in a timely manner which I very much appreciate. He was friendly and helpful, an absolute pleasure! Would definitely recommend him to anyone needing an agent!"
We responded:
"Thank you, Kendall, for sharing your experience with Cesar Varela. We're glad to hear that his professionalism and timely communication made your search for auto insurance a positive one. Your recommendation means a lot to us!"
Profile photo of Shahed Alkhiyami

Shahed Alkhiyami

May 13, 2026

5  out of  5
rating by Shahed Alkhiyami
"Cesar was able to get me a very good deal and was very helpful and attentive to details. Highly recommend!"
We responded:
"We really appreciate your feedback—thank you! It means a lot to us that you would recommend Cesar, and we’re glad he was able to provide attentive service and help you secure a great deal."
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Enio Ortiz

May 12, 2026

5  out of  5
rating by Enio Ortiz
"Geraldine is the best. She always picks up my calls and has answers to my questions. Give her a call so she can take care of you. Like a good neighbor she’s always there!"
We responded:
"Enio, thank you for recognizing Geraldine’s dedication and care. We’re delighted to know she’s been attentive to your needs and provided such great assistance. Your recommendation is sincerely valued."
Profile photo of Khoi Huynh

Khoi Huynh

May 6, 2026

5  out of  5
rating by Khoi Huynh
"Cesar Valera is the best! He really helped me a lot with my car insurance paperwork and made the whole process super easy and stress-free. He was very professional, patient, and knowledgeable. I truly appreciate his support, I couldn’t have done it without him. Highly recommend him to anyone who needs help with insurance or paperwork!"
We responded:
"Thank you, Khoi, for sharing your experience with Cesar Valera! It's great to hear that he made your car insurance process easy and stress-free with his professionalism and knowledge. We appreciate your recommendation and look forward to assisting you in the future."
Profile photo of Paula Zee

Paula Zee

May 4, 2026

5  out of  5
rating by Paula Zee
"Impressed with Geraldine’s professionalism, guidance and knowledge. Called for auto insurance but didn’t know there’s options for life insurance and even bank offers. Thank you for your help Geraldine!"
We responded:
"Thank you, Paula, for sharing your experience with Geraldine. It's great to hear she was able to provide you with valuable information about our auto and life insurance options, as well as our banking services. We appreciate your feedback and look forward to assisting you again in the future."
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Ana Moreno

April 30, 2026

5  out of  5
rating by Ana Moreno
"Geraldine helps out so much. Always polite and friendly"
We responded:
"Thank you, Ana, for your feedback! We're glad to hear that Geraldine has been helpful and friendly. Your support means a lot to us."
Profile photo of Tony Colet

Tony Colet

April 21, 2026

5  out of  5
rating by Tony Colet
"Ceaser a real good agent just talk to him ul see pro all the way"
We responded:
"Thank you, Tony, for the great feedback! We're glad to hear that Ceaser made a positive impression and provided professional service. Your support means a lot to us."
Profile photo of Bradley Lane

Bradley Lane

April 15, 2026

5  out of  5
rating by Bradley Lane
"Marcus and his team-- especially Geraldine-- made it so easy for me to move my policies over from IL to CA. They have helped my cross-country move go so much easier and put my mind at ease as I'm getting set up in a new place! It makes me so happy to be a State Farm customer!"
We responded:
"Thank you, Bradley, for sharing your experience! We're glad to hear that we could assist with your move from IL to CA and make the transition smoother. Welcome to your new home, and we're happy to have you with State Farm!"
Profile photo of John S

John S

April 14, 2026

5  out of  5
rating by John S
"Our family has been with State Farm for over 20 years and we love the company and the Marcus Brown group. In particular, we are extremely thankful for Geraldine who is always there to assist us. She is knowledgeable, efficient, kind, pleasant and a credit to the State Farm team. In a world where there are many options and constant offers for lower rates, it's the superior service and people like Geraldine that keep us loyal."
We responded:
"Thank you, John, for your thoughtful review and for being with us for over 20 years. We're grateful for your loyalty and are delighted to hear that Geraldine has been such a valuable resource for your family. Your support means a lot to us."
Profile photo of Keith Luczywo

Keith Luczywo

March 16, 2026

5  out of  5
rating by Keith Luczywo
"My family and I have been customers of Marcus Brown and State Farm for many years. Throughout those years we have been consistently supported by his amazing office manager Geraldine Munoz for all of our ever shifting and growing needs. The response time has been excellent and all information and questions we have had have been answered quickly with the detail we have needed to make informed decisions. I highly recommend this office and team for your insurance needs here in the Los Angeles area!"
We responded:
"Thank you, Keith, for your thoughtful review and for being a loyal customer over the years. We're glad to hear that Geraldine and our team have been able to support your family's needs with timely and detailed responses. Your recommendation means a lot to us. "
Profile photo of Richard Velazquez

Richard Velazquez

March 11, 2026

5  out of  5
rating by Richard Velazquez
"Great customer service. Geraldine has been a huge help to us over the last few years. She’s always responsive, knowledgeable, and makes everything easy to understand. Really appreciate her support!"
We responded:
"Thank you, Richard, for your kind words about our customer service. We're glad to hear that Geraldine has been such a valuable resource for you over the years. Your support means a lot to us!"
Profile photo of Kacy H

Kacy H

March 5, 2026

5  out of  5
rating by Kacy H
"Cesar Varela helped my dad get car insurance today. He was very patient, listened carefully to our needs, and found the perfect plan for us. Highly recommend him if you’re looking for any type of insurance! ⭐"
We responded:
"Thank you, Kacy, for sharing your experience! We're glad to hear that Cesar was able to assist your dad with finding the right car insurance plan. Your recommendation means a lot to us. "
Profile photo of Joy Pong

Joy Pong

January 16, 2026

5  out of  5
rating by Joy Pong
"Such great service! I’ve been with them for a long time and they are always courteous and nice. Always ready to help."
We responded:
"Thank you, Joy, for your kind words and for being a loyal customer. We're glad to hear that our team has consistently provided courteous and helpful service. Your support means a lot to us. "
Profile photo of Wendy Cifuentes

Wendy Cifuentes

January 15, 2026

5  out of  5
rating by Wendy Cifuentes
"I absolutely love Geraldine always goes above and beyond for me and my Spanish speaking dad. We have been with Marcus Brown for more than 8+ Years and we I’m a very satisfied with my services. Thank you guys !"
We responded:
"Thank you, Wendy, for your kind words! We're grateful for your loyalty over the past 8+ years and are glad to hear that Geraldine has been so helpful to you and your dad. We appreciate your support! "
Profile photo of Tanya Bowen

Tanya Bowen

January 15, 2026

4  out of  5
rating by Tanya Bowen
"I appreciate State Farm and they always come through for me and my family in a timely manner."
We responded:
"Thank you, Tanya, for sharing your experience with us. We're glad to hear that our team has been able to support you and your family promptly. Your feedback is valuable, and we look forward to continuing to serve you."